Privacy notice

This notice explains what Svaraswati collects, why, and what you can ask us to do with it. We try to collect as little as we can. If anything is unclear, write to [email protected].

This website

When you ask for early access, we store your name, email, who you are (teacher, academy and so on), and, if you give them, your country and what you teach. We use them only to contact you about Svaraswati. This site doesn't use advertising or analytics cookies.

The lesson platform

• Teacher and academy accounts: name, email and sign-in details, and your academy's members and roles.
• Students and guests: the name entered when joining through an invite link. Students don't need an account.
• Lesson content: chat messages, files, whiteboards, notation, homework and practice logs that people add during and after lessons.
• Recordings: made only by staff, only after everyone has agreed on the join screen. We keep a record of that consent. Recordings are deleted when the plan's retention period ends (60 days on Teacher Pro, 180 days on Academy), or sooner if the teacher or academy deletes them.
• Service records: attendance, and a log of staff actions such as muting or removing a participant, kept to run the service safely.

Live audio and video are encrypted in transit (DTLS-SRTP) and pass through our real-time media provider. They aren't stored unless a lesson is recorded, and a recording starts only after everyone in the lesson has agreed to it.

The Svaraswati app

The Svaraswati app for iPhone, iPad, Android, Mac and Windows joins lessons from a join link. You don't need an account to join.

• Microphone and camera: the app asks for them so the other people in your lesson can hear and see you. Audio and video go live to them, directly or through our relay servers, and are encrypted on the way. The app doesn't record or keep them. You can turn the camera off, and you can withdraw either permission in your device's settings at any time.
• Joining a lesson: the app sends the join link to our signalling service, which connects the people in the lesson. It doesn't store lesson audio or video.
• On your device: your settings, and any tracks or sheet music you open for practice, stay on your device. Uninstalling the app removes them. Sheet music you share in a lesson becomes lesson content, as above.
• Call-quality reports (optional): only if you turn them on, or your teacher's lesson link asks for them, and the app shows a notice for the whole lesson. A report holds technical figures only: delay, lost audio, connection type, your device's operating system, the app version and the audio mode. Never names, addresses, device names or audio. Reports are combined with other lessons' and kept for 90 days. They're never sent for a student under 18 unless a parent or guardian has agreed.
• Crash reports (optional): if the app crashes, it may keep a short technical report on your device for up to 30 days: the app version, operating system and where in the app the problem happened. Nothing you said, typed or shared is in it. It's sent to us only if you agree, and we keep it for 7 days.

The app has no advertising, no analytics and no tracking across other apps or websites.

Who processes the data

We use a small number of providers to run Svaraswati. They're listed with their locations on the sub-processors page. We don't sell personal data.

Your choices

You can ask to see, correct or delete your data, or to be removed from the early-access list, by writing to [email protected]. To delete your account, follow the steps on Delete your account. For lessons run by an academy, the academy decides what's kept, and we help it answer your request.